How it Works
Signpost produces outcomes that matter most for local businesses—feedback, new customers, referrals, reviews, and repeat business.
By optimizing your online profile, Signpost makes it easy for new customers to find your business. Once found, Signpost then automatically collects and stores valuable customer data in our powerful CRM. Fueled by customer information, our remarketing engine automatically drives the outcomes you need to increase revenue and free up time to focus on your business.
Build Customer Profiles~
This powerful CRM automatically captures your customer data,
making it easy to track every interaction with your business.
Presence Building
These days, your digital footprint is just as important as your local presence. We make sure you stand out from the crowd with improved listings on sites like Google+, Facebook, and Yelp.
Call & Text Tracking
Now that you're getting found, Signpost's technology automatically captures incoming phone calls and stores them in our powerful CRM. Armed with this data Signpost can now remarket to your prospects and customers via SMS, automatically.
Email Tracking
An industry first, Signpost's technology automatically captures all of your new and existing customer emails, building robust customer profiles in our CRM for email remarketing.
Purchase Tracking
Unique to Signpost, Purchase Tracking captures customer transaction information for real-time insights into your most valuable customers, hottest sales days and more.
DRIVES OUTCOMES~
Powered by your customer data, our marketing engine automatically
drives the outcomes that matter most for your business.
Feedback
Getting feedback from customers is the best way to figure out what people love and how you can make your business even better. We collect feedback, notify you when people respond, and store it for easy access.
New Customers
When someone contacts you to inquire about your business, they’re already halfway to becoming a new customer. Armed with this data we send new customer offers to bring them through your door.
Referrals
Word-of-mouth is the life blood of every local business. We make the most of your adoring customers by encouraging and reminding them to refer their friends.
Reviews
Getting feedback from customers is the best way to figure out what people love and how you can make your business even better. We collect feedback, notify you when people respond, and store it for easy access.
Loyalty
The only thing better than a new customer is a repeat customer. We identify your most active customers and boost loyalty through scheduled messages and activity-based offers.
BUSINESS ANALYTICS~
Data is power. With the right information, a business owner
can maximize revenue and minimize costs.
Customer Database
We track each interactions with your customers and make sure your customer database is always growing and up to date.
Explore Using Filters: See which of your customers are most active or least active, found you by phone or by email, or have notes associated with them.
Advanced Caller ID: We identify the people calling your business and automatically add them to your customer list.
Analytics & Insights
We capture dozens of data points about your business and distill it into actionable charts, stats, and insights so you can view your progress and outcomes in real time.